Choose a Leadership Track (Institute):
Engineering Logistics Procurement Safety
Finance Operations Product Dev. Sales
Human Resources Marketing Project Mgt Service
IT PR Quality Training

Quality Leadership Institute Meeting Dates

All webconferences begin at 12 noon Eastern unless noted below and are also both recorded and summarized for our international members and those with schedule conflicts.
2015:   1/26/15 (2pm), 2/23/15, 3/23/15 (2pm), 4/27/15, 5/18/15 (2pm), 6/22/15, 7/29/15, 8/24/15, 9/28/15, 10/26/15, 11/16/15 (2pm), 12/9/15 (2pm).
2016:   1/25/16, 2/22/16, 3/28/16, 4/25/16, 5/23/16, 6/27/16, 7/25/16, 8/22/16, 9/26/16, 10/24/16, 11/14/16, 12/19/16.

On-Demand Library (Videos and Summaries Included)

View sample

Ritz Carlton, Janet Cruthfield, Senior Corporate Director of Quality.
  Presenting: "Using Cost of Quality to Improve Results."

Dell, Harsh Zadoo, Senior Manager - Services Quality, Safety & Serviceability Engineering.
  Presenting: "Applying Quality Principles to Services Industry."

Cisco, Alka Jarvis, Corporate Quality Process Leader.
  Presenting: "ISO9001: -- What Has Changed?"

GE Power & Water, Greg Boothe, Director of Quality.
  Presenting: "Continuous Improvement Throughout The Supply Chain & Product Lifecycle."

Seagate, Mary Paneno, CAPA Director, Corporate Quality.
  Presenting: "Deployment of 8D: Lessons Learned."

WellStar Health System, Jennifer Strahan, Executive Director of Lean Six Sigma.
  Presenting: "Successful Lean Six Sigma Deployments."

CVS Caremark, Scott MacLennan, Director QA Product Assurance Store Brands.
  Presenting: "Pursuing Effective Corrective Actions."

Winn-Dixie Stores, Lamont Rumbers, Senior Director, Quality Systems.
  Presenting: "Improving Quality and Safety by Asking the Right Questions."

Wyndham Hotel Group, Douglas Gabel, Director, Quality Management Office.
  Presenting: "Implementing a Successful Goal-Driven KPI Approach in Quality."

Cooper Tire, Jeff Forsyth, Quality Assurance Manager.
  Presenting: "QMS and the Lean Enterprise Approach."

Winn-Dixie, Lamont S. Rumbers, Senior Director, Quality Assurance.
  Presenting: "A Common Sense Approach To Improving Quality: Some Things To Consider."

American Red Cross, Boriana Cavicchia, Manager, Systems Quality.
  Presenting: "Quality Case Study."

NDI Medical, Michael Haessly, Director QA & Operations.
  Presenting: "Quality Systems Development from the Top Down."

ManpowerGroup, Umesh Shah, SQA Team Manager.
  Presenting: "Software Quality Assurance as a Shared Services."

TomTom, Claire Oliver, VP Quality.
  Presenting: "Risk Management in Quality."

Hubbell, Erich Pearson, Manager, Quality Assurance & Change Control.
  Presenting: "A Lean Journey."

Cooper Tire, Jeff Forsyth, Quality Assurance Manager.
  Presenting: "Managing Quality in the Global Pipeline."

SAS, Oita Coleman, Senior R&D Director, Business Intelligence R&D Testing.
  Presenting: "Scaling Agile: A Bird's Eye View."

Mayo Clinic, Shalini Prabhakar, MC Health System Quality Administrator.
  Presenting: "Performance Bolsters Image."

Sabre, Lisa Shoop, IT Director - Software Quality and Agile Education.
  Presenting: "Quality Model: Implementing Best Practices."

Game Stop, Bryan Mills, Senior Manager QA.
  Presenting: "A Mind Awake: A Strategy for Navigating QA."

Morningstar, Anu George, Chief Quality Officer.
  Presenting: "Quality Case Study."

TripCase.Com, Sabre, Ramji Balasubramanian, Director / Program & Release Management,.
  Presenting: "A W'Holistic' Approach to Test Automation."

AstraZeneca, Carlos Seminario, MD, Reg. Director, Site Management and Monitoring.
  Presenting: "Trends in Quality Trials."

Join Now

All growth is a leap in the dark, a spontaneous unpremeditated act without benefit of experience.
- Henry Miller

"The staff and facilitators are wonderful!"
- Shirley Weis, Mayo Clinic

"It's amazing, how giving companies are to share their best practices. It's an awesome way to move forward; it's a diversity of experience, a diversity of knowledge, you can tap into."
- Ron Reighter, VP, Sun Trust Bank

"Networking is very valuable in not only finding and bringing in the right people for your organization, but in keeping connected with others. You can exchange ideas and learn from other people's experiences."
- Dov Shenkman, SVP, OfficeMax

"I like your service very much. "
- Thomas Berner, First Capital

"I think you provide excellent value for the cost of membership."
- Olaf Rove, TCI

"This is a great service -- thank you!!"
- Ty Richardson, Sr. Partner, USAA

"Networking is extremely valuable. You have to approach your career as a learning opportunity and networking in the first place has allowed me to learn."
- Herman Nell, VP, Petco

"The network of relationships between people, whether the old fashioned kind or via new modern social networks, is absolutely critical to operate with speed across geographies and business silos."
- Polly Pearson, VP, EMC Corporation

"I find it very invigorating to learn from others and adapt ideas from others, rather than always assuming our way is the best way. Sometimes others have better ideas than we do."
- Larry Quinlan, Deloitte